Wholesale


Are you interested in wholesale prices?
Here's a quick guide on how to apply.

  1.      Create an account

  2. Email info@freshwaterdesign.co requesting access to wholesale prices. We'll get back in touch with an approval as soon as possible.

    OUR WHOLESALE TERMS & CONDITIONS

    Hi! We love our stockists and are always happy to share our products with new shops!

    HOW TO ORDER: 
    Our online wholesale order system is a fast and easy way to send us orders. Create a wholesale account and once approved you’ll gain access to our product list. Or download our digital Order Form HERE and email completed form back to info@freshwaterdesign.co.

    STOCK:
    If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.

    WHOLESALE PRICING:
    All prices are listed in US dollars. Prices are subject to change without notice. We cover the cost of postal insurance for any shipments through USPS.

    OPENING ORDERS:
    A minimum order of $175 is required on opening orders that include all wood and leather wall art and/or accents. For orders that are only jewelry and/or keychains, we ask for a minimum order of $100. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.

    RE-ORDERS:
    $100 minimum order is required for re-orders. Late payments are subject to a 5% late fee for every 14 days past due.

    CHANGES TO ORDERS:
    Any changes or cancellation to orders must be emailed to info@freshwaterdesign.co within 48 hours.

    METHOD OF PAYMENT:
    Payments through Credit Card, Paypal and checks are all accepted forms of payment. 

    DELIVERY & SHIPPING:
    Though your shipment will likely go out sooner, please allow up to 2-4 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.

    NATURE OF HANDMADE PRODUCTS:
    All of our products are handmade. Due to the nature of our production method, each product may vary slightly.

    DAMAGES / DEFECTS:
    Please inspect all shipments immediately upon arrival. Please contact us at info@freshwaterdesign.co within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

    RETURNS / EXCHANGES:
    Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

    Thank you!

    Freshwater Design Co.

    Phone: 920-224-3187

    info@freshwaterdesign.co